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Terms of service

Last updated: August 2026

These terms apply when you use Vendoko — the website at vendoko.com and the application at app.vendoko.com. By creating an account or using the service, you agree to them. We've kept them short and in plain language on purpose.

1. What Vendoko is

Vendoko is an ordering platform for businesses that buy and sell goods wholesale. It lets sellers publish a private catalog, lets connected buyers place orders from it, and lets both sides track those orders. Vendoko is a tool for your trade — it is not a party to your transactions.

2. Your trade is between you

Contracts of sale, prices, delivery, payment terms, invoicing and any disputes about goods are strictly between the buyer and the seller involved. Vendoko does not process payments, does not take commission on orders, and does not guarantee that any order will be fulfilled, paid, or accurate. Information in catalogs is provided by sellers, and each seller is responsible for its accuracy.

3. Accounts

  • Vendoko is for businesses. By registering, you confirm you are acting for business purposes and are authorised to represent the business on your account.
  • Keep your login credentials safe. You are responsible for activity on your account.
  • During early access, use of Vendoko is free. If paid plans are introduced, we will announce them clearly in advance — you will never be charged silently.

4. Fair use

Don't misuse the platform. In particular, don't attempt to access data of businesses you are not connected with, don't scrape or resell content from the service, don't upload unlawful content, and don't use Vendoko to send spam. We may suspend accounts that put other users or the platform at risk.

5. Your data and content

Your catalog, orders and business data remain yours. You give us the limited licence needed to store and display them to you and your connected partners — that's it. Our privacy policy explains how we handle personal data.

6. Availability and changes

We work hard to keep Vendoko fast and available, but we provide the service “as is”, without warranties of uninterrupted availability. We may improve or change features over time; if a change removes something significant, we'll communicate it beforehand.

7. Liability

To the maximum extent permitted by law, Vendoko is not liable for indirect damages, lost profits, or losses arising from transactions between buyers and sellers. Nothing in these terms limits liability that cannot lawfully be limited.

8. Ending things

You can stop using Vendoko and delete your account at any time. We can terminate accounts that materially breach these terms. Sections that by their nature should survive termination (such as liability and data provisions) survive it.

9. Governing law

These terms are governed by Belgian law, and disputes fall under the jurisdiction of the courts of Brussels, without prejudice to mandatory provisions of the law of your own country.

10. Contact

Questions about these terms? Write to [email protected].